Updating your HASP Key
with the CUSTOMER Utility

1.   Connect the HASP key to the computer.

2.   From the DOS command line type:

     customer

3.   Click on the Get ID button in order to retrieve
     and inform the vendor of your HASP ID Number and
     HASP Type. Alternatively, you can save these two
     parameters to a file and send it to the vendor. To
     do this, click on the Save button and enter a name
     of a file.

     Once the vendor knows your HASP ID Number and HASP
     Type, he can generate and supply you with
     RUS-passwords that will update your HASP key.

4.   In accordance with the method used by the vendor
     to supply the RUS-passwords (up to 11 passwords),
     you can enter them in the CUSTOMER utility in one
     of the following modes:

         Manually, by clicking on the Manual button. In
          this case enter the passwords one by one in
          the pop-up window.

         Automatically, by loading them from a
          configuration file supplied by the vendor.
          This is done by clicking on the Config button
          and specifying the name of the configuration
          file containing the RUS-passwords. The RUS-
          passwords will then be displayed in a pop-up
          window.

5.   Once the RUS-passwords have been entered click on
     the Update button to update the memory of the HASP
     key.



Activating CUSTOMER with
Command Line Switches

Using DOS command line switches can save you time and
keystrokes. Switches also enable you to execute
CUSTOMER from batch files, without going through the
utility screens. To perform this, activate
CUSTOMER.EXE using command line switches to specify
its parameters. The following list describes these
switches. Note that you can use the full string of a
switch, or its brief notation represented by the
uppercase characters contained within the
string. (For example, enter GI to specify the GetId
switch.)

-Help
     Displays a list of all the switches with a brief
     explanation of each one.

-GetId
     Display the HASP ID Number.

-VenFile  <filename>
     Name of a file to which the HASP ID Number will be
     saved. This switch should be used in conjunction
     with the -BatcH switch, otherwise it will not take
     effect.

-UPdate  <pass1>..<pass11>
     The RUS-passwords (up to 11 passwords).

-CfgFile  <configuration filename>
     Name of the configuration file containing the
     RUS-passwords.

-BatcH
     Run CUSTOMER in batch mode without entering the
     utility screens.

-NoBatch
     Disable batch mode (for instance when loading the
     RUS-passwords from a configuration file).


Examples

customer -b -cf ruspass.txt

     In this example, CUSTOMER is activated in batch
     mode without entering the utility screen. The HASP
     key will be updated by retrieving the RUS-
     passwords from a configuration file named
     ruspass.txt, previously generated by the VENDOR
     utility.


customer -cf ruspass.txt -nb

     In this example CUSTOMER is activated to enter the
     Update HASP Key screen, with the RUS-passwords
     fields receiving their values from a configuration
     file named ruspass.txt, previously generated by
     the VENDOR utility.



CUSTOMER
Error Codes

The following DOS error level codes are returned from
the CUSTOMER utility:

1, 2      -    Invalid/missing RUS-passwords
4         -    Missing configuration file name
6         -    Error opening configuration file
7         -    Not a legal configuration file
8         -    Out of memory reading configuration file
12        -    Wrong HASP key is connected
13        -    Impossible to generate file without ID
               Number
14        -    Missing filename for saving the ID Number
18        -    Error opening/creating file for saving ID
               Number
19        -    Invalid switch
101       -    HASP key not found
104       -    Wrong HASP ID Number
106       -    Invalid start address
107       -    Too many data words
108       -    Wrong input of RUS-passwords
109       -    Error reading from HASP memory