FTG Glance Session
Through our Glance Networks facility, you are able to view our computer screen in your web browser. This enables us to better support FilmStar users as well as demonstrate FilmStar to new users. In a Glance Session you simultaneously talk to us by telephone or (with sufficient bandwidth) Skype.
In normal operation you see our screen and we have no access to your computer! In 'reverse screen sharing' mode we can, with your permission, view or control your computer. This is a powerful tool for debugging. You can monitor the session and cancel at any time.
Our Glance address is http://ftg.glance.net.
But you need to contact FTG Software by telephone since it only works if we are logged on at the same time and have provided you with a four digit session code. We also need to know your screen resolution (pixels). This enables us to ensure that our image is not reduced on your screen.
Call us at +1 609-924-6222, 09:00-17:00 New
Copyright © 2017 FTG Software Associates
Last updated on January 02, 2017