FilmStar Free VersionThe file you will download installs the Free Version of FilmStar DESIGN for 32-bit Windows. While this includes powerful evaluation and optimization facilities, the choice of indices is restricted. Since supplied values are close to actual ones and include dispersive Al and Ag, the Free Version is all that is necessary for what-if calculations and educational purposes. There is no restriction on the number of layers or on printing, saving, etc.
Please contact FTG Software if you have problems and questions. The "Corrupt installation
detected" error indicates that you
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DLS 'ActiveX component can't create object' error If you get the above error during DLS optimization, it's because math library matrix30.dll was not registered during installation. Although we don't know why this (rarely) occurs on some computers, it is easily fixed. Close DESIGN and click the Windows Start button followed by Run; then type regsvr32 c:\Winfilm\Matrix30.dll and click OK. You should get the following message DLLRegisterServer in c:\Winfilm\Matrix30.dll succeeded Vista/Windows 7 users need to deactivate UAC (User Account Control) or run regsvr32 as Administrator. Click Start.. All Programs.. Accessories and right-click Command Prompt followed by 'Run as administrator'. Then type the regsvr32 command given above followed by <Enter>.
If FilmStar is installed in a different directory, adjust the statement accordingly. Please let us know if this does not fix the problem. Click here for information about restoring the Run command in Vista/Win 7. You can also use shortcut key <Windows +R>. Remember, however, that UAC must be disabled in order to execute regsvr32 from the Run command. |
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Uninstalling The FilmStar Free Version may be uninstalled via Control Panel. If you intend to purchase FilmStar, there is no usually need to uninstall. In some instances (corrupted installation) it might be impossible to uninstall via Control Panel. In that case, rename or remove the Winfilm directory (first backing up files you want to keep) and delete the FTG Software key from the Registry. HKEY_LOCAL_MACHINE\SOFTWARE\FTG Software After reinstalling FilmStar you can transfer data and configuration files to your new Winfilm location. Registry operations are at your own risk. |
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'OLE2.DLL is not a valid Windows image' error The following message appears at the end of the installation routine: The application or DLL
C:\Windows\System32\OLE2.DLL is not a valid This is a known anomaly that rarely occurs during the dynamic link library (DLL) self-registration process at the end of the install routine. The message does not necessarily indicate that an actual installation error has occurred. If an actual error happens during DLL self-registration, you will see much more specific error messages during program operation. In that case, please contact FTG Software and include the exact error message. |
Windows Vista/7 InstallationFilmStar runs under Windows Vista/7, but some adjustments may be required. 1. (UNLIKELY PROBLEM) When running the setup program FtgFree32.exe, you might get a warning message. You may need to specify XP compatibility mode: right-click the .exe file name in Windows Explorer and select Properties from the menu. Then Select the Compatibility tab and select Windows XP compatibility mode. If the setup program refuses to run at all, see #2 below. 2. (LIKELY PROBLEM) If you get a fatal 'Unexpected error; quitting' message box when attempting to run FilmStar, you can disable UAC (User Account Control) or (recommended) right click the link and select 'Run as administrator'. Then select Allow. The next time the program will run normally. More about disabling UAC: Vista, Windows 7 To eliminate this error, one Windows 7 user reported that it was necessary to run FtgFree32.exe in XP mode even though setup it intially appeared to run OK. To disable UAC, from Control Panel select User Accounts and locate the Turn User Account Control... link. Clear the UAC checkbox and reboot. Disabling UAC gets rid of annoying 'Windows needs your permission to continue' dialogs. On the other hand, you (or your IT department) might not want to disable the feature. |
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