FilmStar (Scantraq) Support

This page can be reached from Help...FTG Web Site in any FTG program

Choosing a new coating chamber? Want higher yields? Need to train technicians and engineers? Wondering if automation can lower costs? Get the help you need from a qualified thin film expert!

ThinFilmExperts.com is an association of consultants in high vacuum thin film technology, emphasizing but not limited to optical coating. Experts have wide-ranging experience with FilmStar.

Today it's more important than ever to solve problems, implement new solutions, and upgrade capabilities as quickly and economically as possible. Contact an Expert today!


Flash Videos

Getting the most out of FilmStar? Ask that question after reviewing our new marketing videos. Coming soon: how-to videos for users.

What's New

The What's New page contains a summary of  important updates in FilmStar and Scantraq. An exhaustive list of improvements and bug fixes can be found in the Revision History page.

Resources

Users should consult our Technical Issues pages for FAQ, information about system and installation problems, hardware compatibility, program operation, BASIC code snippets, etc. Material not yet included in manuals or help can be found here.

Links to FilmStar News digests: 2006, 2007, 2008, 2009, 2010

The Links Page is devoted to useful technical information, documents and further links available on other web sites.

Are there FilmStar features and benefits you might not be aware of? Check out the Why FilmStar page for a series of e-mails sent to prospective users and links to printable flyers.
FilmStar (Scantraq) Installers are listed below. Installation passwords are required. These are included in e-mails sent to your FilmStar Technical Representative. Please let us know if there are any other addresses to be added as cc.

Once you've installed FilmStar, the main installer Setup32.exe provides a convenient option for updating programs. You will not need to re-enter passwords until they are changed.

The version of any FTG program is obtained by clicking Help...About. Version information is also found by right-clicking the file name in Explorer and viewing Properties.

FilmStar BASIC programs are included in the complete installation and in basic32.zip. These quick downloads enable you to restore BASIC programs which were altered to the point where they no longer work. Shoji.zip includes two BASIC programs and associated documentation kindly contributed by Mr. H. Shoji of Tokai Optical. One program estimates coating time and the other opens Hitachi *.uds spectrophotometer files.

Note: Only current versions are available for download.
Please save installers and corresponding passwords.
Installers File Link
DESIGN 2.61.0317
INDEX 2.51.0203
MONITOR 2.52.0200
CRYSTAL 2.21.0100
MEASURE/Scantraq 2.51.0200/0203
IC/5 DAQ (MONITOR or CRYSTAL required)


    Installation Issues   
Please close all FilmStar
programs before re-installing!

Setup32.exe (32.5M) for
32/64 bit Windows
2000, XP, Vista, 7

Getting started with... FilmStar
FilmStar MEASURE
PCI Card for Lambda 18/19
Scantraq
HASP GUI Installer (in case
Setup32 fails to install HASP driver)
HASPUserSetup.exe
(10.8M, ver 5.86, Readme)
FileMaker Database Support
FileMaker Pro 8 or newer required
FM8Setup.exe (933K, 09 Oct 05)
FileMaker Spectra Database
FileMaker Runtime included
FMRTSetup.exe (11.0M, 12 Oct 05)
Windows 2000, XP, Vista required
MDB Database Support
MS Access recommended
MDBSetup.exe (2.9M, 04 Apr 05)
Sopra n,k Files
Install FilmStar DESIGN first
Soprank.exe (537K)

The "Corrupt installation detected" error indicates
that you do not have rights to install software. 

Printable Documents in
Adobe Acrobat format
File Link
Manuals DESIGN (991K, 01 Feb 10)
MONITOR (374K, 04 Jan 10)
CRYSTAL (208K, 28 Mar 05)
MEASURE (417K, 01 Feb 10)
Scantraq (416K, 01 Feb 10)
BASIC (627K, 13 Jul 02)
Workbook (147K, 20 Apr 99)
Manuals for Duplex Printers
(prints on both sides of paper)
DESIGN (995K, 01 Feb 10)
MONITOR (375K, 04 Jan 10)
CRYSTAL (209K, 28 Mar 05)
MEASURE (417K, 01 Feb 10)
Scantraq (416K, 01 Feb 10)
Miscellaneous File Link
Computer Techniques for Improving
Optical Coating Yields
course files
Unzip to C:\Winfilm thereby creating
directory C:\Winfilm\Course2
Course2.zip (4.7M)
Maximizing FilmStar course files
Unzip to ..\Winfilm thereby creating
directory C:\Winfilm\Course3
Course3.zip (6.9M)

If you exchange data files with colleagues please
upgrade all computers to the latest software revisions.

Please do not supply passwords to users outside your facility.
We rely on your cooperation. Thank you!

support@ftgsoftware.com

In order to reduce spam, we now reject RBL flagged e-mails. There is a tiny probability that legitimate e-mail will be rejected. If we do not reply to your e-mail in a timely manner (3-4 days) please inform us by fax (preferred) or telephone.

Tel (609) 924-6222
Fax (609) 482-8060

Technical Issues    Revision History    FTG Home Page

Copyright © 2010 FTG Software Associates
Last updated on September 02, 2010